Dan Heffernan (with Dr. Joseph Moldover) presented a live webinar entitled Navigating CONFLICT in the Special Education Process on Tuesday, November 15, 2016 from 7-9:00 p.m. This free webinar was a discussion of the different types of conflicts that can derail the special education process, addressed key issues of conflict avoidance and resolution, and answered live, online questions. All registrants received an on-demand recording of the webinar.